TCF Base
Sign InGet Access
Back to Home
ENPT-BR

Terms of Service

Please review these Terms of Service carefully before accessing or using the learning materials and tools on TCF Base.

Document Versionv1.0.0
Last UpdatedOctober 1, 2026
SummaryInitial Terms of Service for TCF Base platform: user eligibility, lifetime access framework, TCF Canada educational disclaimer, AI evaluation parameters, neural voice synthesis licensing, and acceptable use.

TCF Base Terms of Service

Effective Date: October 1, 2026
Last Updated: October 1, 2026
Applies To: Students, candidates, and users in Canada, North America, South America, Europe, and internationally.

1. Introduction & Agreement to Terms

Welcome to TCF Base (accessible via tcfbase.com and associated subdomains). TCF Base is an accelerated French language training and test preparation platform operated by B C DE SOUSA CODESIGNERS, a private entity registered under Brazilian CNPJ no. 18.848.888/0001-82 ("TCF Base", "we", "us", or "our").

These Terms of Service ("Terms") constitute a legally binding agreement between TCF Base and any individual or entity ("you", "your", or "User") who accesses, creates an account on, or uses our website, interactive exercises, audio-video podcasts, exam simulator, and AI-assisted evaluation features.

By accessing the website, registering an account, or completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately cease accessing or using TCF Base.

2. Eligibility & Account Security

  • Age Requirement: You must be at least 18 years of age or the age of legal majority in your jurisdiction to create an account and make purchases.
  • Account Registration: You agree to provide accurate, current, and complete information during registration and to keep your credentials confidential. You are solely responsible for all activities that occur under your account.
  • One User Per Account: Accounts and lifetime access grants are strictly personal and non-transferable. You may not sell, lease, share, or syndicate your account credentials with other students or third parties.

3. Independent Preparation Platform & Test Disclaimer

  • No Official Affiliation: TCF Base is an independent test preparation and educational software provider. TCF Base is not affiliated with, endorsed by, sponsored by, or associated with France Éducation International, the French Ministry of National Education, Immigration, Refugees and Citizenship Canada (IRCC), or the Government of Canada.
  • Trademark Notice: "TCF", "TCF Canada", and related marks are proprietary trademarks of France Éducation International. Their mention on this platform is solely for descriptive and identification purposes under nominative fair use.
  • No Score or Visa Guarantee: While our curriculum is carefully aligned with the Canadian Language Benchmarks (CLB / NCLC) and the official TCF Canada exam grid, TCF Base does not guarantee that you will achieve CLB 7, pass any official exam, or receive an Invitation to Apply (ITA) for Canadian permanent residency. Exam success depends on individual aptitude, independent effort, and official exam conditions.

4. Lifetime Access & Service Scope

When offered, the terms "Lifetime" or "Lifetime Access" refer specifically and exclusively to the operational lifetime of the TCF Base Service—that is, the period during which TCF Base actively continues to operate and make the platform commercially available to the public. It does not refer to the biological lifetime of the user or an indefinite perpetual obligation.

By purchasing a Lifetime Access plan, you expressly understand and agree that:

  1. Contingent Operation: Access is contingent upon the continued commercial and technical operation of the Service. We reserve the right to sunset or discontinue the Service at any time due to technical, legal, or economic factors.
  2. Discontinuation Notice: In the event that TCF Base decides to permanently discontinue the Service, we will provide you with reasonable advance written notice of at least thirty (30) days via your registered email address.
  3. Pro-Rated Refund Window: If the Service is permanently discontinued within twelve (12) months of your original Lifetime Access purchase date, you will be eligible for a pro-rated refund calculated on the remaining months of that 12-month period. After twelve (12) months from purchase, no refunds shall be due upon discontinuation.
  4. Feature Evolution: Lifetime Access grants access to core curriculum modules, interactive exercises, and audio tools as they exist and evolve. TCF Base reserves the right to modify, optimize, or modernize specific pedagogical components without liability.
  5. Separate Add-On Services: Lifetime Access covers the core platform. Future optional ancillary products (such as one-on-one live human tutoring sessions or physical printed books) may be offered as optional add-ons with separate pricing.

5. AI Evaluation, Speech Recognition & Scoring Disclaimer

TCF Base integrates artificial intelligence technologies (including Google Gemini, OpenAI, and Web Speech API recognition) to provide instant feedback on speaking tasks, pronunciation, and written essays.

  1. Educational & Diagnostic Purpose: AI-generated scores, phoneme feedback, CLB approximations, and essay corrections are automated educational aids. They are designed for practice and self-assessment and do not reflect official scoring by accredited France Éducation International human examiners.
  2. Probabilistic Outputs: Generative AI models operate probabilistically. TCF Base does not warrant that AI feedback will be error-free, comprehensive, or perfectly identical across multiple submissions of similar text.
  3. User Responsibility: You should use AI feedback as a supplementary diagnostic benchmark alongside your personal linguistic study.

6. Neural Voice Audio Lessons & Cloud Delivery License

All audio dialogues, masterclasses, and video podcasts featured on TCF Base (including the voices of Julie and Nicolas) are generated using state-of-the-art neural voice synthesis (ElevenLabs) and streamed via secure cloud storage (AWS S3).

  • Limited License: TCF Base grants you a limited, revocable, personal, non-exclusive, non-transferable license to listen to and view the audio and video materials solely for your own individual study.
  • Audio Protection: You agree not to rip, download outside the platform, reverse-engineer, broadcast, record, rebroadcast, or redistribute any podcast or audio track on external websites, torrent networks, or social media channels.

7. Acceptable Use Policy

You agree not to misuse TCF Base. Specifically, you shall not:

  • Probe, scan, or test the vulnerability of our infrastructure or attempt to circumvent security measures.
  • Use automated scripts, bots, spiders, or scrapers to extract curriculum text, questions, transcripts, or audio files.
  • Interfere with or disrupt the access of any user, host, or network (e.g., through denial-of-service attacks or API flooding).
  • Share account credentials or provide unauthorized third parties access to paid learning materials.
  • Post or submit any defamatory, abusive, offensive, or unlawful content in user response fields.

Violation of this policy may lead to immediate account suspension or termination without refund.

8. Intellectual Property Rights

All software code, graphic designs, logos, character avatars, curriculum structures, lesson texts, exercise question banks, audio master recordings, and podcast scripts are the exclusive intellectual property of TCF Base and B C DE SOUSA CODESIGNERS, protected by international copyright, trademark, and trade secret laws.

You retain ownership of the original text responses you draft during writing exercises. By submitting them, you grant TCF Base a non-exclusive license to process, evaluate, and store them solely to deliver your diagnostic results and learning history.

9. Payments, Taxes & Billing

  • Payment Processing: All payments are processed securely through Stripe. We do not store full credit card numbers on our servers.
  • Taxes: Prices displayed may exclude sales tax, VAT, GST/HST, or ISS depending on your jurisdiction. Applicable taxes will be calculated and displayed at checkout.
  • Statutory Right of Withdrawal: Under applicable consumer protection laws (including Article 49 of the Brazilian Consumer Defense Code and statutory regulations in other applicable regions), you may request a refund within seven (7) days of initial purchase if you are unsatisfied with the digital access.

10. Third-Party Subprocessors & Integrations

TCF Base relies on trusted third-party technology subprocessors to deliver the platform, including:

  • Clerk (Authentication and identity management)
  • Stripe (Payment processing and billing)
  • AWS S3 (Audio and media asset delivery)
  • Neon (Serverless PostgreSQL database storage)
  • Google Cloud & OpenAI (AI text analysis and pedagogical evaluation)
  • ElevenLabs (Neural voice audio generation)

Your interaction with these services is governed by their respective service terms and privacy commitments, as detailed in our Privacy Policy.

11. Disclaimers & Limitation of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TCF BASE PLATFORM, MATERIALS, AUDIO, AND AI TOOLS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE PROMPTLY CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  1. IN NO EVENT SHALL TCF BASE, ITS FOUNDERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, IMMIGRATION OPPORTUNITIES, OR BUSINESS INTERRUPTION) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
  2. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL BE STRICTLY LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU TO TCF BASE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR, FOR LIFETIME ACCESS PURCHASES, THE TOTAL AMOUNT PAID FOR SUCH ACCESS).

13. Indemnification

You agree to defend, indemnify, and hold harmless TCF Base and its parent entity, officers, and employees from and against any third-party claims, damages, liabilities, and expenses (including reasonable attorney fees) arising out of or related to your breach of these Terms, misuse of the platform, or violation of any law or third-party right.

14. Termination

You may terminate your account at any time by contacting our support team or using settings deletion options. TCF Base may terminate or suspend your account immediately, without prior notice, if you breach any provision of these Terms or engage in fraudulent activities. Upon termination, your right to access the learning materials ceases immediately.

15. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles, unless mandatory consumer protection statutes in your jurisdiction (such as Brazil, Canada, the EU, or the UK) require otherwise.

Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute or claim informally by contacting our legal team at legal@tcfbase.com for a period of at least thirty (30) days.

16. Updates & Amendments

We reserve the right to modify or update these Terms periodically to reflect changes in our services, applicable laws, or technological capabilities. When material revisions are made, we will update the "Last Updated" date at the top of this page and notify active users via email or in-app notifications. Your continued use of TCF Base following notice of updated Terms signifies your binding acceptance.

17. Contact Information & Legal Inquiries

For questions, support, or legal inquiries regarding these Terms of Service, please contact:

This legal document is provided in your selected language for your convenience and regulatory compliance.

For questions or inquiries regarding these terms, please contact legal@tcfbase.com.